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Author Topic:   Jeremy at Apollospace
moonsuit steve
Member

Posts: 51
From: U.K
Registered: Jun 2001

posted 07-11-2001 07:59 AM     Click Here to See the Profile for moonsuit steve   Click Here to Email moonsuit steve     Edit/Delete Message   Reply w/Quote
Hi there

Has anyone had dealings with Jeremy at Apollospace before.

About 18 months ago back when he still supplied astro autographs I ordered a couple of FDC's from him.

Now I realise that i live in the uk and postage takes about a week to get there, but the wait time for these items was ridiculous! At least 4-5 weeks.

He failed to reply to ANY of my emails requesting progress on the order and I reluctantly sent him a final email 'demanding' to know what was happening.

Now I realise that I am not in a position to judge because i dont own my own business, but is this really the way to do things?

So much time has passed now that i thought I'd give him another shot. I've ordered some Apollo photos from him with a view to getting them signed.

Its been 3 weeks now. I've sent him 2 emails and he hasn't replied to either.

Am I jumping the gun here? I dont mind the wait but I like to be kept informed.

Anyone else had probs with Apollospace?

Sorry if this seems a little harsh but when you deal with people like Donnis at LunarLegacies, you kind of expect the same service.

Steve

WAWalsh
Member

Posts: 809
From: Cortlandt Manor, NY
Registered: May 2000

posted 07-11-2001 09:07 AM     Click Here to See the Profile for WAWalsh   Click Here to Email WAWalsh     Edit/Delete Message   Reply w/Quote
I have dealt with Jeremy a number of times and have always been very happy with the items when received. That being said, on occasion, the items I ordered did take a few weeks longer than I would have anticipated. Based on experience I would say that three weeks is nothing to worry about and that you will be happy with the photos when they arrive.

NCApolloFan
Member

Posts: 34
From: Belmont, NC USA
Registered: May 2001

posted 07-11-2001 09:40 AM     Click Here to See the Profile for NCApolloFan   Click Here to Email NCApolloFan     Edit/Delete Message   Reply w/Quote
Jeremy is in Africa right now and will return sometime in August. We conversed via e-mail prior to his leaving (concerning an order) and he indicated that he would be in touch with me when he returned. I got the impression that the business is being generally taken care of while he is gone but that it will not truly be "running" until he is back.

I too have been pleased with ApolloSpace. Prior to his leaving for Africa I asked for his assistance in obtaining something that he cannot usually offer - he promised to do his best with my special order when he returned. He was very accomodating to this request and quoted a fair price. If it works out I will certainly admire his flexibility!

I hope that this helps!

Jonathan

[This message has been edited by NCApolloFan (edited July 11, 2001).]

Sundancer
New Member

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posted 07-11-2001 10:16 AM     Click Here to See the Profile for Sundancer   Click Here to Email Sundancer     Edit/Delete Message   Reply w/Quote
I dealt with him right before he left for Africa and was quite pleased. I'm sure he'll take care of things when he gets back.

------------------
Barbara

Mike
Member

Posts: 178
From: San Diego, CA, USA
Registered: May 2001

posted 07-11-2001 10:46 AM     Click Here to See the Profile for Mike   Click Here to Email Mike     Edit/Delete Message   Reply w/Quote
I called Jeremy in June just prior to his leaving for Africa. I needed something in a hurry and he was literally on his way out the door. He explained that someone would be taking care of things while he was gone but that he wouldn't be able to get what I needed as quickly as I needed. He referred me to someone that would. That's a plus in my book. BTW, thanks Donnis!

Mike

Dr. William R. Hanson
Member

Posts: 150
From: Glens Falls, NY 12801
Registered: Sep 2000

posted 07-11-2001 11:32 AM     Click Here to See the Profile for Dr. William R. Hanson   Click Here to Email Dr. William R. Hanson     Edit/Delete Message   Reply w/Quote
Jeremy has had personal problems over the last year (no big secret, he discussed it in his emails and website)and this slowed the business down from time-to-time. And yes, he was a bit slow answering my emails on occasion, as well as with shipping. All that being said, he still offers the best value for the money when it comes to photographs, and his autograph prices seem pretty good too. So what if you have to wait a little longer, this is hobby stuff, not food for the baby, so relax...that's what a hobby is supposed to be anyway, relaxing.

Doc

Keith Barber
Member

Posts: 326
From: Warwickshire
Registered: Mar 2001

posted 07-11-2001 12:26 PM     Click Here to See the Profile for Keith Barber   Click Here to Email Keith Barber     Edit/Delete Message   Reply w/Quote
I had a few bits of him and have no complaints, was quick and friendly

astronut
Member

Posts: 969
From: South Fork, CO
Registered: Mar 2000

posted 07-11-2001 03:59 PM     Click Here to See the Profile for astronut   Click Here to Email astronut     Edit/Delete Message   Reply w/Quote
At times due to travel & such he's been alittle slow but ALWAYS come through.

------------------
Happy trails,
Wayne Edelman
(you-are-go-for-tli)

"Take sides! Always take sides! You will sometimes be wrong, but the man who refuses to take sides must ALWAYS be wrong...let us stand up and be counted." Robert A. Heinlein

All times are CT (US)

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